Privacy statement

Moofpeople handles the personal data of payroll employees and clients with care. Below you can read which data we record, why we do so, how we secure it and what rights you have.
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General

Moofpeople, located at De Dynamo 51 in Amersfoort (‘Moofpeople’), is the party responsible for processing personal data as described in this privacy policy. Moofpeople is an HR service provider in the broadest sense of the word, with payrolling as its core activity. Our main aim is to unburden clients in the HR field and to put good employment practice into effect for payroll employees (we call this ‘Good Work’).

Moofpeople is NEN 4400-1 certified, and an audit takes place every six months to confirm that we carry out our services correctly. We are aware of the risks involved in collecting, recording and storing aggregated data from employees and clients. This policy plan is therefore part of the Moofpeople GDPR handbook, in which we regularly evaluate and improve our working methods, the security of the data we record and the way we handle it.

Moofpeople maintains a strict privacy policy. We take the privacy of our clients and payroll employees seriously and handle their personal data with the utmost care.

Our privacy policy

Moofpeople collects data from clients (contact person details) and from payroll employees. This arises partly from legal obligations, such as verifying and holding a copy of identity documentation, and partly from practical considerations, such as recording a bank account number and the name of the account holder.

The main objectives of our policy on privacy and information security are:

  • Transparency. Being clear to our clients and payroll employees about what we record and why.
  • Minimisation. Recording only what is strictly necessary. Anything we do not need, or no longer need, is not recorded or is destroyed. This is set out in section 3 ‘Retention periods’ of our GDPR handbook.
  • Access control. Limiting who can reach the data. We do not provide data to others without explicit written permission, and we authorise as few people as possible.
  • Security. Maintaining a strict information security policy, set out in section 7 of our handbook. Where third parties may have access, we have concluded processing agreements, registered in section 5 of our GDPR handbook.

What data do we record?

Moofpeople collects data from clients, payroll employees and other relations. We record the following basic data.

Payroll employees

  • Name and address details
  • Date of birth and gender
  • Citizen service number (BSN)
  • Information provided about employment history
  • Employment contract details, including salary
  • Copies of passports and identity documents. We advise employees to redact their photo and BSN
  • Bank account numbers
  • Email addresses and telephone numbers
  • The content of telephone calls and emails
  • Marital status and partner details: name and date of birth
  • Emergency contact details: name, telephone number and relationship

Clients and contacts

  • Name and address details
  • Chamber of Commerce (KvK) extract details
  • Financial data
  • Employee details: email addresses and telephone numbers
  • The content of telephone calls and emails

Why do we record this data?

As an all-round HR service provider, Moofpeople processes data for the following purposes.

For employees

  • Issuing employment contracts and running the payroll administration on the basis of legally required information.
  • Registering payroll employees with:
    • pension providers;
    • the occupational health service (arbodienst);
    • bodies that carry out sectoral schemes;
    • the UWV;
    • social security insurers.
  • Determining employment rights.
  • Processing salaries on the basis of time registration.
  • Making salary payments.
  • Cooperating with the regular audits for NEN 4400-1 certification.

For clients

  • Taking on legal employership, including the associated payroll administration.
  • Processing time registration and expense claims for payroll purposes.
  • Invoicing and direct debit authorisations.
  • Advising on the registration, deregistration and extension of employee contracts.
  • Cooperating with the NEN 4400-1 audits.

What measures do we take to secure it?

Information security

Everyone at Moofpeople involved in processing personal data is bound to confidentiality about the data they come to know, and to treating it with the utmost care within the scope of their duties.

This is set out in the employment contract of Moofpeople staff members. In addition, all new Moofpeople employees must be able to produce a certificate of conduct (VOG).

Moofpeople has also taken technical and organisational measures to protect personal data against loss or unlawful processing. Personal data is only provided over secure connections.

The measures we take are:

  • We have a processing agreement with every data processor.
  • All internet connections are SSL secured.
  • We have an active policy on changing passwords periodically.
  • Where possible we use two-factor authentication.
  • Physical files are stored at our office in a locked room. The office is also secured electronically, with a 24-hour connection to a CCV-PAC certified monitoring centre.
  • We have a contract with a specialised service provider that monitors our systems 24/7.

Retention period

Moofpeople processes personal data for as long as is necessary to carry out its services, and for as much longer as a statutory retention obligation requires. That period is at least 7 years where the payroll administration is concerned. A retention obligation of 2 years applies to the absence administration, and in the case of a WGA procedure this may run on to 10 years. The retention periods are set out in section 3 ‘Retention periods’ of our GDPR handbook.

Disclosure to third parties

Moofpeople provides data to third parties only in so far as the law requires it, or in so far as it is necessary for carrying out the services described above. Only the data that is necessary is provided.

Training and education

Moofpeople gives new employees thorough information about every aspect of the GDPR. Twice a year a GDPR meeting takes place, in which we go through the handbook and review the procedures and agreements.

Want to know more?

Your personal information

Every Moofpeople employee or client has the right to access their personal data at any time, though at reasonable intervals. You also have the right to request the deletion, correction, supplementation or shielding of your personal data.

You can send such a request to the Moofpeople address. To establish your identity, we ask you to visit us with your passport or identity document, or to enclose a proper copy of it with your request.

Complaints and objections

The management of Moofpeople is responsible for carrying out the GDPR policy correctly. It is shaped and continuously improved by the GDPR coordinator.

Moofpeople does everything it can to protect your privacy. If you have a question or a complaint about the processing of your personal data by Moofpeople, or if you wish to object to a risk profile that has been drawn up, you can contact us at the following address: